1. Introduction

At School Cursai Online, we are committed to safeguarding the privacy of our users and ensuring transparency in how we handle personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the terms outlined in this policy.

We value your trust and prioritize your privacy while providing a seamless and secure learning experience. If you have any concerns or questions regarding how your data is managed, please contact us.



2. Information We Collect

We collect various types of information to improve our services and provide a personalized experience for our users. The data we collect includes:
• Personal Information: Name, email address, phone number, billing details, and any other information you provide when creating an account, purchasing courses, or contacting us.
• Account Information: If you create an account with us, we collect login credentials and any preferences you set within your profile.
• Payment Information: If you purchase a course or service, we collect necessary billing details, though payment processing is handled securely by third-party providers.
• Usage Data: Information on how you interact with our site, including pages visited, time spent, and actions taken.
• Device & Browser Data: Information about the device and browser you use to access our site, including IP address, operating system, and settings.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience, analyze site traffic, and improve our offerings.
• Communication Preferences: If you subscribe to our newsletter or promotional materials, we store your preferences regarding email and notification settings.
• User-Generated Content: Any content you submit to our platform, such as course discussions, feedback, or reviews, may be stored and displayed publicly.



3. How We Use Your Information

The data we collect helps us improve your experience and optimize our services. We may use your information for the following purposes:
• Providing and Improving Services: Personalizing course recommendations, enhancing the learning experience, and ensuring platform functionality.
• Processing Transactions: Managing course enrollments, processing payments, and issuing invoices or receipts.
• Communication & Support: Responding to inquiries, sending service-related notifications, and offering customer support.
• Marketing & Promotions: Sending newsletters, promotional offers, and event updates, if you have opted in.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, fraudulent activities, or misuse of our platform.
• Website Optimization & Analytics: Tracking user behavior to improve content, functionality, and overall site performance.
• Legal Compliance: Ensuring our practices align with regulatory requirements and responding to legal obligations when necessary.
• Research & Development: Analyzing trends, user feedback, and new feature development to enhance our platform.
• Personalization & Customization: Tailoring content, recommendations, and learning paths based on user preferences.



4. Data Protection & Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and misuse. Our security practices include:
• Encryption: We use secure encryption protocols (SSL/TLS) to protect data during transmission.
• Access Control: Only authorized personnel have access to sensitive data, with strict authentication measures in place.
• Data Minimization: We collect only the necessary information needed to provide our services.
• Regular Security Audits: Our systems undergo regular security assessments to identify and mitigate vulnerabilities.
• Anonymization & Pseudonymization: Where possible, we anonymize or pseudonymize user data to enhance privacy protection.
• Secure Payment Processing: All payment transactions are handled by third-party payment gateways with PCI-DSS compliance.
• Automatic Monitoring: We use automated systems to detect potential security threats and prevent unauthorized access.
• Incident Response Plan: In case of a data breach, we have a structured protocol to contain and mitigate risks efficiently.
• User-Controlled Privacy Settings: You have control over your data preferences, including opting out of tracking technologies.



5. Third-Party Data Sharing & Integrations

We do not sell or rent your personal information to third parties. However, we may share certain data with:
• Service Providers: We collaborate with third-party vendors for payment processing, hosting, analytics, and customer support.
• Marketing Partners: If you opt in, we may share limited data with advertising platforms to tailor relevant promotions.
• Legal Authorities: When required by law, we may disclose data to comply with legal obligations, court orders, or law enforcement requests.
• Affiliated Businesses: In cases where our platform integrates with other learning platforms or tools, certain data may be shared to enhance user experience.
• Academic & Research Institutions: To contribute to industry research, non-personal aggregated data may be shared for studies and analysis.



6. Your Rights & Data Control

As a user, you have rights regarding your personal data, including:
• Right to Access: Request details on the personal data we store and process.
• Right to Correction: Update or correct inaccuracies in your personal information.
• Right to Deletion: Request the removal of your data under applicable privacy laws.
• Right to Restrict Processing: Limit how we use your data in specific cases.
• Right to Data Portability: Receive a copy of your data in a structured format.
• Right to Object: Withdraw consent for marketing communications or data processing.
• Right to Opt-Out of Cookies: Manage your cookie preferences via browser settings or our consent management tool.
• Right to Lodge a Complaint: If you believe your data rights have been violated, you may file a complaint with relevant authorities.
• Right to Account Closure: Delete your account along with associated personal data upon request.



7. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods include:
• Active Accounts: Data remains stored while you use our services.
• Inactive Accounts: We may retain limited data for record-keeping and compliance purposes.
• Legal & Compliance Reasons: Certain financial records and transaction details must be stored per legal requirements.
• Deleted Accounts: Upon account deletion, most personal data is erased, with limited exceptions for compliance.



8. Changes to This Privacy Policy

We may update this policy periodically to reflect new legal requirements or improvements in data protection. Changes will be posted on this page with an updated date. If significant modifications are made, we will notify users via email or website notification.

We encourage users to review this policy regularly to stay informed about how we protect their data. Your continued use of our services after updates constitutes acceptance of the revised terms.



9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:

📍 Address: 1501 15 Ave SW, Calgary, AB T3C 0Y1, Canada
📞 Phone: +1 587 353 9899
✉️ Email: [email protected]